> ## Documentation Index
> Fetch the complete documentation index at: https://docs.replied.dk/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Categories

> Use categories to sort messages by topic, team, or priority.

Categories help teams route work without manual sorting.

## Common category sets

| Team       | Useful categories          |
| ---------- | -------------------------- |
| Sales      | Pricing, Demo, Partnership |
| Support    | Bug, Account, Setup        |
| Operations | Billing, Legal, Vendor     |

## Create a category

<Steps>
  <Step title="Open Categories">
    Go to the dashboard category area.
  </Step>

  <Step title="Add a name">
    Use a short name your team understands.
  </Step>

  <Step title="Pick a color">
    Use color for scanning, not as the only signal.
  </Step>

  <Step title="Save and test">
    Assign the category to a test message.
  </Step>
</Steps>

## Developer touchpoints

* Category list and create actions.
* Message category assignment.
* API key default category.
* Reporting filters.

## Avoid breaking

Preserve category IDs in existing messages. Do not delete category relationships during rename or color edits.